The truck was damaged on the side at pick-up. The person we talk to over the phone took forever to get to the line. there was barely any gas in the truck at picked up. The truck drove weirdly and shaked alot. When i called support. They told me that i cant exchange the truck in Gillette and i have to call service technician to come expect the vehicle but were i was had an major storm incoming so i was force to drive the truck back at maximum 60 mile per hour.
Kossivi G
Judahs Cotton Candy And Novelty LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Douglasville, GA 30134
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Customer Reviews
- 3.5 Average Customer Rating
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No one was there. Called a number posted on the door and he said he would check me in. He never did so I got bombarded with calls from a U-Haul agent asking if I have already return the equipment.
KEOKAISONE SUHaul headquarters failed to send all the requested materials (i.e. two dollies) and I had to drive 20 minutes out the way to another UHaul to pick them up and then only had one of the dollies.
Ernestine FPlease have someone look into this location. . There was no office but a locker storage space. Was schedule in person but there is no in person area.
Chris MThe agent was present and helped hookup the trailer. However, the trailer had not been inspected upon previous return and a strap was broken.
Jason L