I wouldn't change a thing. The young lady who helped us was very professional and efficient.
NADIR R
El Super Latin Groceries
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dover, DE 19901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This business tried to charge more than they said. Had a 16 year old running the counter. They had very bad communication with customers . They do not give u ALL the details in what you pay for. They just sign your name and don't tell you.
TESS MPoor customer service!!! Will never rent from location again!! Very rude!!! Vehicle smelled liked marijuana
YOLANDA CThe truck was dirty. It smelled funny. My 5g internet wouldn’t work at the location for a while so I didn’t get the truck until 30 mins after my scheduled time.
LASHAWN RThe personnel at El Super Latin Groceries were superb! 1. This vehicle needs to be taken out of circulation! Not only is it very old (manual windows, unable to adjust outside mirrors, AM radio does not stay tuned to a local station, etc., but the engine knocks and pings. (Yes, I know how a V8 is supposed to sound.) ) Also the engine only hit the "Green" mpg range while idling. The Passenger side door was very difficult to open and close securely because of damage to the door. 2. I estimated that I would use 30 miles, but only used 15 miles and put 3.19 gallons in the tank to bring it above the beginning mark. I have not received any final bill contract/invoice showing a credit for 15 miles (x0.99/mile) credit and to close out the contract. I'm sure that UHAUL would be happy to bill me for miles above the contract estimate. I know that $15 is a small amount, but that small amount over thousands of customers make a very nice profit margin. My original reservation only charged me $35.95 ($19.95 10' vehicle, $15 safe move, plus Environmental fee $1.00 = $35.95) but was charged $66.96 (Environmental fee was $1.31 vs $1 plus 30 miles $23.70) The original order/reservation should have provided a better estimate instead of it being almost double once I get to the store, so I could better compare to other available companies and not be so surprised at the counter. 3. I probably would not use your services again, because I do not reward a company that with such poor billing service to your customers.
MARY S