Good location with good staff..
CHIRAG B
Dover Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dover, DE 19904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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Was disappointed that I made the reservation 3 days in advance, and when I got to the store to pick it up, they had no record of my reservation. Had to call the 1-800-UHAUL number back to reserve a truck while we were there, and she apologized for the miscommunication. She had all of my reservation information, but apparently the 1st person I had talked to didn't actually reserve the truck! The people at the store were nice, but I was just frustrated with UHAUL reservations. It all worked out eventually.
AMY MThe lady at this location was very rude and yelled at me several times. As the climate is changing in the USA rapidly she should be careful on how she talks to people. I would not recommend giving these people your hard working money. They don’t respect you.
RAY DThe location did not have furniture pads and utility dollies despite showing their availability during reservation for that particular location and the people at the site could not provide any help because they never carry those items and all they could say was call UHaul customer service. As you all know these items are indispensable for any moves and arriving at the location on a tight schedule with no options for these items really put a damper on our plans and forced us to extend our reservation to the next day while we wasted precious time procuring these items from other places (not UHaul because by then we had lost faith in your ability to fulfill your obligations). I think it behooves you UHAUL to give us correct information when you take a reservation. We would have been happy to make other arrangements if you had indicated that the location did not have those items instead of leaving us high and dry.
AMIR TPlease provide blankets, dollies, and carts for rental at this location.
GARVEY J