Great jo… Thank you for having great staff and or owners.🙏🏾
Kevin W
B Line Solutions LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dumfries, VA 22026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service
JASON AI recently had a very disappointing experience with one of your rental locations. After returning a trailer, I was wrongly accused of not returning a dolly that was, in fact, inside the trailer. This led to an unwarranted fine being placed on my account. It was only after I followed up that the location’s staff spoke with another employee, who admitted they had found the dolly and placed it inside without notifying the manager. While the charge was eventually reversed, this situation should never have happened in the first place. As a business owner myself, I believe due diligence should be done before penalizing customers. Being accused and fined without proper verification is unprofessional and reflects poorly on your brand. The time and effort I had to spend resolving this issue created an unnecessary and frustrating experience. I hope U-Haul takes this feedback seriously to improve internal communication and ensure customers are treated fairly in the future
RAMIE AEnd to end, a great experience!
JUSTIN TJurgen is great! Very customer service oriented.
ARTHUR A