K would highly recommend this location for in and future referenceTed T.
Barrys Automotive & Wrecker Service Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Duncanville, TX 75137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The older guy at the office was very rude. He had a problem answering any questions I had. He was by far the most unprofessional guy I ever dealt with. Definitely had a very bad experience renting this U-Haul. He charged me upfront $126 normally I pay after I return the U-Haul but not in this case. I told him I would return the truck at 8pm all he indicated me to do was return the keys to the orange box I told him I was trying to do the self pick up but he directed to help me and be rude when all I had was a few questions. He never told me I had to finish the self check out in the app and when I tried doing that when I dropped off the truck it was trying to charge me $97.78 but I had already paid him $126 so therefore I did not continue with the self check out and I was charged $20 fee the next day which I think it's unfair because I did not want to pay again to later have to call back to get a refund.Marisol D.
Location did not allow for parking of personal vehicle while using a short, 2 hour rental. This information was not known until arriving at the location, which meant I had to delay my rental until someone was avaliable to drop me off and take my car. This information should have been made clearly visible on U-Haul's website about this location.nathaniel R.
Reservations did not go through. The man at the counter was a little rude and condescending with my wife, and he gave us a bad vehicle was really hard to drive.SWADER H.
Rude and unprofessional refuse to touch my hand a racist individualJennifer W.