Le point de chute se situe derrière une station service Shell, donc l'endroit est très exigu. j'ai dû déposer le charriot au milieu de l'allée, bloquant celle-ci complètement, parce que les équipements déjà présents ne me permettaient pas de manoeuvrer adéquatement. Toutefois, je recommande ce point de chute parce c'est plus près de Sherbrooke (hourra, seulement 30 Km!!) que celle de Easton-Cookshire. Je ne comprend pas pourquoi je ne peux avoir accès à l'équipement près de chez moi: il y a quand même plusieurs sites à Sherbrooke même.
Jacques D
Shell
(U-Haul Neighborhood Dealer)
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- 2.5 Average Customer Rating
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It was very difficult and complicated to take the trailer and to return it. No clear instructions outside for the return and the Shell was closed on return time. The system was not allowing to return the equipment (took 1 week + multiple calls to Uhaul and Shell + going back on site + 2 days after talking to the owner). Very stressful.
Roxanne GThe only problèm was that I payed for the tool (diable) y for the 12 blanquettes and there were not. I just received the camion without the tools that I rented and payed 🙁
Fernando MI do not have a car and selected a pickup location in town that I could access using public transportation. Without any advance warning, my pickup location was changed last minute to a completely different town that I could not get to myself, which was supposedly considered a "convenient" pickup point for me. Completely unacceptable. It also came without the furniture dolly I paid for. The truck itself was fine but the service was so horrible that my move-in process was a nightmare.
Nikkita RExtremely disappointing experience. When I arrived at the scheduled location, there was no key set up for my reservation. I spent over two hours on the phone with customer service trying to resolve the issue. Eventually, I was directed to another truck located 20 km away from the original pickup point. To make matters worse, I was later overcharged by more than $500 for an incorrect drop-off location—even though the representative who handed me the keys explicitly told me I could return the truck to the nearest U-Haul center. This was an incredibly frustrating and time-consuming experience, and I expect a full explanation and reimbursement.
ISLAM S