“Mobile pickup” but you need an employee to hand you the key. Waited outside for 45 minutes for someone to show up to work. Then was told I would be given a discount, instead I was charged twice as much as quoted. I will never use Uhaul again.
Jordan Y
East Lansing Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Lansing, MI 48823
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy to pick up, slightly confusing to return
Lucia MFirst, the app, as implemented on the iPhone, really does not work well. Disappointed - time consuming and frustrating. Second, the costs of the service are not really value-based - very expensive for what you get. I traded convenience for cost.
STEVEN AThey didn't indicate I need to fill up with gas as sama as I found. So I was charged more
ALI AWe weren’t sure where to leave our car. Parking was limited, so we felt bad leaving it in their parking lot, but didn’t know where else to leave it. We called once they opened, since we picked up the truck early that morning, and they asked that next time we park in a lot adjacent to them, which belongs to other businesses. We weren’t sure if we were allowed to park there since we weren’t using those businesses. Signage or instructions in the app for this location would be helpful to avoid this confusion for renters & inconvenience for the storage facility.
Amy H