The staff had no clue what to do. The man there said I could not get the truck today but then on the app it said he had given me the keys. I had to record him on my phone and then he provided me the keys. Not professional at all
Logan P
Triple One Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5M2R1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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Calling because got charged and was not my rental
Joel NI did the on-line pre check-in but the location did not seem to have any of that info, Check-in was a bad experience in a store selling drug paraphernalia etc. They told my at the end the charge was apprx $143.00 but the receipt shows the hold amount of $155.00 was charged. THis has happened in the past at PU location at small business. I will never accept a rental booking that isn't at a main U-hall facility.
Gordon BThe guy that was helping had no clue what he was doing that he had to call someone and when he asked for my credit card he never told me how much he was even going to charge or that he was even charging my card at that point. I will NEVER ever go back to this location. The Uhal it self was good, other then they said it was at 1/4 a tank even but yet it was under that, but when i returned it i had to have it at 1/4 a tank, and when bring back he never told me I had to take pictures of the km and gas tank to show him so we had to go back to the uhal and take the picture our self to show him, Very unprofessional. Not happy with this location at all.
Kalynn Bmake sure the staff behind the counter has the training
Paul B