Front Desk clerk Ademesa was very helpful and friendly - the only bright spot in this whole ordeal. The rest of my experience with dealing with UHAUL was an absolute nightmare - do not depend on them to honor any gaurantee. I had reserved an out of town truck an entire month in advance - called back multiple times including the day before and was assured that the reservation was in place. Moving day comes - everything packed, movers scheduled, and when I go to pick up the truck I learn that the truck was not available and nobody had any clue what happened. I had to reschedule everything and drive across town to pick up a more expensive and inconvenient in-town return truck. Avoid them at all costs!!!
Andrew A
West Edmonton Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5V1M9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We agreed to 49 dollars a day for rental. I returned the rental and then when we left the location then changed the agreement and charged us 455$ a day and then this specific location refused to deal with us. We had to call U-Haul corporate and they had to do back end work to get us our money back. Do not choose this location for processing
Ethan RTruck was not available at the location imperially booked at. Dollys and other supplies were only available at another location. Truck was filthy and stained my couch.
Jenna WEvery thing is good
APAR AEverything was great. The staff stayed a little late to allow me to finish signing our the truck after I called that I was on the way and would get there 10 minutes before their closing time.
Steven M