Staff were very helpful and vehicle worked well for what we needed for the move.Mark P.
Customer Reviews for West Edmonton Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David D.
Great place and very helpful :)MARIE F. | Overall Experience
Customer did not leave a comment.Trevor K.
Customer did not leave a comment.Eddie R.
1. Treat people with respect 2 . Be more organized 3. Be more punctual 4. The girl whom spoke to me from schedule department Christine or whatever is a disgusting human and should be fired for insubordination.Nathan P.
Customer did not leave a comment.Jane B. | Overall Experience
Only suggestion I would make is to have the path to the units door cleared with snow. It was treacherous trying to get into the unit. Very inconvenient and unsafe!Tracena (Tracey) C. | Overall Experience
Customer did not leave a comment.Naomi K. | Overall Experience
I found the customer service really shitty. The person working there missed on providing us basic info. Also, the truck was pretty rusty and the inside meter lighting didnt work. I called in to see any options incase i wasnt able to drop off myself and they didnt help out. Also, they gave us a location which was the farthest one. The service is supposed to convient which it wasnt. My house moving became harder because of them. Even though I thought I was paying to make it easier on myself. I would never use U-haul service again.Nazneen S.
Speed up the process.ISAAC B.
Very helpful at this sitelindsey L.
The truck was no cleaned out, there was litter in the cab of the truck and the box had to be swept out. There was what appeared to be blood on the corner of the "attic" part of the box. There were also razor blades by the back door we discovered upon opening. The location we went to didn't seem very knowledgeable about the process of renting out a Uhaul, it took exceptionally long to pick up and drop off the rental. I will not be recommending this location nor will I use it again.Ashley G.