I opted out of getting the additional collision coverage but the cashier refused to let me take the van I reserved unless I either left a copy of my personal insurance policy with him or bought the extra coverage. Considering that no other Uhaul company (either an authorized dealer or an ACTUAL Uhaul store) has tried to force me into leaving my own insurance with them, I wouldn't be surprised if the cahier's scamming to make a few extra dollars. Fortunately for him there weren't any other stores close enough to me with available vans on short notice so I was forced to take his coverage, I'm only out $60 but thankfully others will now be aware to stay away from this location.
Justin M
Sihem Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5B0R5
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Customer Reviews
- 4.5 Average Customer Rating
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Very nice man, super helpful and kind!
Yireh SI booked a different location. This was reflected in an email confirmation and showed my preferred location in the application. When I went to pick it up, they had no idea why I was there as they had no bookings. I checked the app again and the location had changed. New location in a rough area. The truck I got had burnt candles and used cigarettes in the back. A homeless person had clearly been camping out in it overnight. I had to spend time cleaning it after I picked it up and it still smelled like smoke the whole time. Also, there was a warning light for low tire pressure from the moment I picked it up. When I returned the truck, I informed the business owner, and they said that it was just a faulty sensor. If the sensor is faulty it needs to be replaced.
Brett PGood coustmer service 👏
Simeon DVery satisfied..
Susantha R