Could not find my pick up location the address was wrong. Spent two hours on the phone until I figured out the real address on my own. Picked up the truck two hours late delaying my move. Received a call from the location apologizing telling me not to check out myself once done. Said send the info to a private cellphone number so I could get the promised $50 discount. I did so. They never checked me out. The next day I was charged double for a late checkout. Still not resolved.
Shawn B
Tower Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T6X1V8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Was perfect
Mebin VLow air on tire, no gas when picked up, only drove it about 15 km and ended up hiring movers
Aileen SForgot to mention a deficiency in the return app. The van’s gas cap is in 2 pieces when you unscrew the black lid there’s a second white piece underneath that unscrews separately.
Lloyd GHe was not present at the time when we arrived. And had to move a bunch of stuff to get the U Haul out too so it all took longer than expected. The cab of the U Haul was also filthy gross that we had to clean it when we arrived to our house. Thought it was all unprofessional.
Jeff R