The front driver side strap/ratchet was bent and would not hold down the strap. The employee had to tinker with it for a while for it to finally work the way it is supposed to. The back left tire had a nail in it as well. We had no other option to get another trailer and as we were pressed for time, we had to take it. We did not leave the location till after 11am. The check in process itself took 10-15 minutes as there was connectivity issues when we first got to the location for pick-up. I was charged an extra $6 and change at the checkout as well. Not sure what this was for.
Sabiha K
Does Appliance Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Dorado, AR 71730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There was an anthill inside of the trailer which I had to clean out after spraying the ants with chemical. The employee was 25 minutes late for my reservation and I had to wait on someone else to get their reservation first. Other than that the process was smooth.
James SI continue to utilize U-Haul due to the excellent service I've had over several years years Doe's Refrigeration was no exception. Friendly. Professional. Courteous.
ERIC WClean inside of u hauls
Shirlene HCustomer service is the BEST in town!!! If you want a UhAul come to Doe’s
DEON S