After driving to my destination truck wouldnt turn on anymore took me about a hour to figure out the battery cables were loose and find some tools to fix it.i called uhaul 3 times wait was over 20 mins ,kept getting transferred over ,didn't get no results.i rent uhauls all the time first time I have a bad experience.
GUILLERMO V.Trailer Rental & Towing in Elizabeth, NJ at U-Haul Moving & Storage of Elizabeth
1000 Sherman Ave
Elizabeth,
NJ
07208
(Located next to Twin City Supermarket)
(Located next to Twin City Supermarket)
Services at this Location:
Contact Us
1000 Sherman AveElizabeth, NJ 07208
(Located next to Twin City Supermarket)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Elizabeth, NJ 07208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
Self-Storage
We have the most coverage in North America!
-
U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trucks for Sale
We have the largest selection in the industry!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
I didn't get credit for returning the truck on full. I payed more in gas that I didn't use than for the rental
ARTEMUS W.- Rating:
- 2.0
1. The truck was not in great shape. The right mirror would always go out of alignment / adjustment The motor did not sound great, also hesitated to start It worked fine, but not as good as other times. Seems like a truck from a discount rental company. Not U-Haul. The desk employee was nice. But not as pleasant as others that I have encountered with your organization To top it all off, HE DID NOT HAVE HIS MASK ON PROPERLY . I can send you a picture if you would like. During a covid pandemic this is not nice Also the truck only had a quarter tank of gas, so I had to waste the to go gas up after waiting for about 30 minutes to get the truck
Hilario R.- Rating:
- 4.0
Would have rated excellent but the site did not have the appliance dolly that I had ordered previous to rental pick up. Luckly I was able to borrow one or my move would have been a disaster. The counter agent who logged me in was EXCELLENT.
STEPHEN W.- Rating:
- 5.0
Customer service very professional
ALICIA K.- Rating:
- 1.0
One agent was talking on his cell phone while the other agent was helping customers. I informed the agent was helping the line of customers. The agent helping customers had to tell the agent on the cell phone to stop talking and to help me. I informed the agent I was returning a trailer and handed him the contract. The contract fell on the floor when the agent turned and walked away without saying a word. I am handicapped and before I stood up from picking up the contract, the agent was out the door. I followed the agent and asked him if he wanted the contract and with an attitude, he replied, no that belongs to you. Before I left, the agent told me an amount that I would be charged and I told him the amount was incorrect. The agent disagreed with me and said the office would correct the amount tomorrow. I was overcharged on my American Express today and come to find out the agent failed to log the trailer in yesterday when I returned it. I wasted 1 hour on hold this morning resolving this matter. The customer service at this location needs to be investigated and improved.
ELLIOTT G.- Rating:
- 1.0
La lectura de millero del camión están con más millas de la que decÃa el contrato y el costo por milla lo cobraron al doble de lo k cobra otras tiendas
ONIS G.- Rating:
- 5.0
this was one of the best experience I had at Uhaul management and staff was great
Robert B.- Rating:
- 4.0
I did not get my invoice please check my email address Yendy1225@gmail.com
JENDY C.- Rating:
- 5.0
Everything was good fast and easy employees were really friendly and helpful
BIRON S.- Rating:
- 5.0
All is well done
ALFREDO M.- Rating:
- 5.0
Everyone from the guys outside bring the hand trucks to the truck he was very nice ance and he came back and listing to what I had said and he was very professional and very helpful the guy front desk with glases very nice helpful professional
ALFONSO V.- Rating:
- 2.0
I insisted to drop off near location I was going mileage was a lot charged a Lot do to this even tho closer location was avaible
ADDIE J.- Rating:
- 5.0
I had an extremely pleasant experience from the time I picked up the truck and at drop off. Keep up the great service. Thank you!
Catherine C.- Rating:
- 5.0
Nothing Customer Service was amazing and so was the final transaction.
KASE L.- Rating:
- 5.0
great service, convenience location, definitely recommend
Qiyuan S.- Rating:
- 5.0
Excelent service
CARLOS J.- Rating:
- 5.0
Keep doing what you're doing and some rewards for using your company
DARREL S.- Rating:
- 5.0
Nothing to say everything was ok with my experience
JERREN R.- Rating:
- 5.0
THIS LOCATION IS ONE OF THE BEST IN THE WORLD 🌎!!! staff is always friendly, Professional, and SERVICE, with a smile 😃 The manager Omar and his team,Bruce,Adrian, Ali,and so much more. Great customer service ðŸ‘👌
urbie C.- Rating:
- 5.0
Let Omar do his job he's amazing
YAZMIN G.- Rating:
- 5.0
Vehicles run very hard
JAMEELAH F.- Rating:
- 5.0
I was and am very happy with my rental experience.
CARL H.- Rating:
- 4.0
Truck had trash in it. Truck was in rough condition: engine struggled, lacking power. Almost 100k miles on odometer but felt and sounded way worse. Staff was very friendly and efficient for pickup and return despite a very busy day.
WILLIAM Y.- Rating:
- 5.0
None
EDWIN A.