BIG PROBLEMS!!! When we arrived to get the truck, you issued us a truck that didn't start. We went back into the store and the man told us that he didn't have his cell phone and couldn't call his manager. We were trying to resolve this and he would not help us! Every time a customer came in, he took care of them instead of us. After some time, he just gave us the key to another truck, which I couldn’t upload the information but finally we just took the truck because we had loaders coming in a short time. When I called U-Haul, I was put on hold for a long time and finally gave up. That was an unacceptable experience! We are VERY unhappy with U-Haul.
barbara c
Exxon of Elmwood Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elmwood Park, NJ 07407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was a little confusing as to where to drop the truck, but once I figured that out, it was great!
MARGARET LThey never told me I had to bring the truck to the original location. They charged me 250 to deliver near my house.
Maria Mexcellent service,fast and available, 24 hours a day,and EXcellent Staff, 👍👍👍
Sonia ATruck dirty. More than 110k miles and looks poorly maintained. Check engine light on. Couldn’t switch it because I had movers already at my house
Bader A