Propietor was late to the appointment time, but apologetic and competent in getting me set up. the location is warehouse and brownfield, but the service was fine.
Marc P
Depot Moving And Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Euclid, OH 44117
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Customer Reviews
- 4.0 Average Customer Rating
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I just felt like it was a lot of run around and overlapping bookings and than I also felt like the guy was nice but he really made me mad when he refunded my money and it was taking forever to get back on my car and Uhaul wouldn’t accommodate me at all and they said I would have to find another $100 to pay again when I already paid in full he is the one that refunded it,etc and so that pissed me off but overall I think we finally got a truck and did what we had to do and returned it so I am happen it’s over and done with but no I will stick to booking with Cleveland heights like I usually do when you try something different it seems to always be something going wrong.
bre'Anna PInsane customer service from Dan and Tim. They went above and beyond. In this era we live it's so hard to find anyone with competence or compassion and they both are beyond. I really think that they are a model of how a uhaul should be run. I've rented my fair share of trucks in this account and also with my work account. Thanks again guys. While I won't be back up in Cleveland, (I live in Columbus) I really appreciate the great service.
Zachary Sit's convenient and open 24/7 for returns (only), so it works for me. Usually not staffed which was a little confusing the first time I returned a tailer there.
GLENN RI have no complaints Dan was very courteou!! I cudnt find the after hours lock box location cus I got it wrong, I was the property for about 20 mins & all of sudden Dan appeared to come help me out!! Thanks Dan😊
michelle c