The worker was not friendly or engaging. I had to walk to the back of the building to retrieve the truck. I was Not told that I had to take pictures and check out the truck on my phone nor was i told to take pics and check in the truck on my phone. When I've used U Haul in the past, the truck was brought to the front door, the worker and I would walk around the truck and they would take pictures and make note of the mileage. Who thought it was a good idea to make the customer do the employees job and Not inform the customer of such task? I was very displeased with my experience with U Haul. Please rethink your procedure when a customer wants to rent a truck or pay for a service from your company. Thank You
LAFONDIA C
RA Global LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Euless, TX 76040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Excellent service
SALEM HNo real sign that this is a rental location. If you blink you might just miss ot...
Kathryn RHighly disappointed
Sophia M