Trailer Rental & Towing in Evans Mills, NY at U-Haul Storage at Fort Drum
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

181 reviews

26842 Holbrook Rd   Evans Mills, NY 13637

(315) 629-8920

Location Hours

Always Open On Your Smartphone

Services at this Location:

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(315) 629-8920

26842 Holbrook Rd
Evans Mills, NY 13637

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Trailer Rentals

One-Way and In-Town Local Rentals in Evans Mills, NY 13637

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

Customer Reviews

Average Customer Rating

181 reviews

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Write a review
Rating:
5.0

Before I got out of the truck to bring it back a lady came out and greeted me very nice. Checked me out with her phone it was a fast and easy drop off.

Kevin T. 
Rating:
5.0

Holly was awesome. Got me taken care of quickly when I picked up and when I dropped off. I will recommend her store to others. Great experience!!!

kelly N. 
Rating:
4.0

I called and stated what equipment I needed; the lady I spoke took the time to go to the back to make sure. When I got there the facility was very clean and smelled very nice; which was definitely not my experience at another local UHAUL store.

KARESSA F. 
Rating:
4.0

Access area into U-Haul is rather small.

ALBERT Y. 
Rating:
3.0

Do not blame the customer for scheduling problems. I rented my truck online and when I arrived staff told me they were surprised I had a rental at all, let alone for multiple days. Staff repeatedly expressed dismay that I was able to rent for multiple days and told me the rental was harming their business. I changed my rental from a truck to a van to assist with their scheduling concerns (a female staff member recommended this and was very helpful) and this seemed to alleviate their frustration with my rental.

RON B. 
Rating:
5.0

Holly provided EXCELLENT customer service, which was very refreshing during our stressful move. Thanks Holly!

LEE H. 
Rating:
4.0

Experience was good, with the exception that I forgot to leave keys in drop box and was called when they opened to return keys. My bad!

JAKE J. 
Rating:
4.0

The man who waited on me was nice. I had a pickup at 5:00 pm. I was late but I got the truck, got it at 7:00 pm. I needed for Sunday early morning, before you open. So I got charged Saturday rates, 40 cents higher. Even though it sat in my driveway, till Sunday morning. Put to much money in the gas tank on return. Gage did not go up after $50.00, and a short drive to get back. Put $20 more, was told there was no refund, even though it was $20.00 more gas then needed. I will not go to your u haul again. They are more fair in town.

DANA P. 
Rating:
5.0

Holly has been extremely helpful every time we've come into her store. Her professionalism has been outstanding, always exhibiting courteous and friendly behavior. We are a women's outreach ministry and some times come in at the very last minute with difficult circumstances. She doesn't skip a beat and we are satisfied every time. Because of this, my ministry has chosen to stay with and continue to do business with this U-Haul facility. Thanks, Holly and team, for your continued service to us in our ministry work.

KIM B. 
Rating:
3.0

The cargo van was supposed to be full of fuel, but it only had about 1/8th of a tank and luckily I noticed this BEFORE I got on the freeway. Cost me $80 to fill it before my trip even started. I had to pay for 250 miles up front, which was only an estimate. I actually only drove 225 miles. This was rented to move my daughter out of her college dorm. Very expensive for that. With rental and gas, it cost me $230 and we only had the van for 7 hours, turned it back in the same day we picked it up. I will not be renting this again. There are much cheaper options for such a small move. The odometer was not written down either so there was no way to track how far I actually drove, except I kept track.

RHONDA M. 
Rating:
5.0

I haven't seen customer service like this in long time. I know the two people I delt with went above and beyond to make sure I got what I needed, on a holiday weekend to boot...I would like to thank you for have employee like the two that made sure I was taken care of...Much gratitude.

MANNY O. 
Rating:
4.0

Provide the equipment requested to be at the U-haul location initial arrangements. Sending clients to other locations to pick up equipment is undesirable. If you commitment to providing an auto transporter for a long distance move, have one present when the confirmation is sent. Don't try and force the client to have to travel another 5 - 7 miles to retrieve it.

RONALD R. 
Rating:
4.0

The truck was okay but it seemed like the steering was not right

BARBARA W. 
Rating:
5.0

The parking-lot at this location is extremely small but the customer service is excellent!!

Justin O. 
Rating:
5.0

Excellent customer service and communication. Holly Woodward is awesome and made this an outstanding experience.

GRAIG B. 
Rating:
4.0

It would be nice to get a discount if you are a storage unit customer. I have had a storage uint with you guys for years. Otherwise, the service was great!

LORRAINE G. 
Rating:
5.0

The personnel here are great!!

BRIAN W. 
Rating:
5.0

Lady there was fabulous

MARK M. 
Rating:
5.0

Holly was great, very professional awesome attitude and knowledgeable. She made the experience very easy and made sure I understood all the charges. Thank you for having people like her work for Uhaul!

JONATHAN S. 
Rating:
5.0

Holly was great to work with. Will return again.

BOB H. 
Rating:
5.0

The young lady was very helpful and friendly. She is a keeper.

BARBARA R. 
Rating:
4.0

Very nice, very helpful.

JOHN B. 
Rating:
2.0

Holly was very nice and very helpful

Chris F. 
Rating:
3.0

Trailer had oil and debris all over the floor. Took me an hour to clean it out. Oil is not easy to clean. What a waste of my valuable time.

Robert C. 
Rating:
4.0

Check the blankets to ensure they aren't dirty.

ROBERT L C. 
No reviews have been submitted for this location.

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