We had to do an after hours return, and I had great difficulty getting the app driven return process to work. I could not have done it without support from your 24 seven support number. Also, I found the new policy of returning the vehicle with as much gas as it came with, Which was less than a full tank, very difficult. I ended up paying $37 for gas and we drove about 36 or 37 miles. I would much prefer getting the vehicle with a full tank and returning it with a full tank.
BRADLEY R
Everett Secure Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Everett, WA 98204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had to travel extra miles, back to the uhaul location I requested to pick up the truck, for an appliance dolly they forgot to provide. Uhaul told me they reimburse $50 when you have to get the truck at an unrequested location. That is not reflected on the bill nor any reduction for the extra miles and time to get the dolly. Make it right please.
KELLY BAll was good. Friendly helpful staff who provided great customer service.
ERASTUS FNothing to improve
DAVID HNothing should be done
DAVID H