Overall, I would rate this location extremely poor. Whether picking up or dropping off the vehicle, the cashiers knowledge of the Uhaul POS system was extremely poor. It took 20 minutes to check me in for the rental and 30+ minutes in order to check it back in. Further, the morning cashier informed me that the pads and dolley would be free of charge, but then the cashier in the afternoon charged me for them. Overall, this was an extremely disappointing experience. I will not be returning nor would I ever recommend this location. Uhaul should consider revoking their business from this location as it shines a very bad light upon their corporation.
MATTHEW D
Jolly King Liquor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairfield, CA 94533
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Have a U-Haul drop off box available and better instructions on returning the vehicle
BRITTANI LNo
Paul TThe service was very professional and all of my rental truck needs were met. I would definitely recommend to anyone needing a truck.
NICHOLAS GAccountability Poor customer service
sophia c