Professional and very nice people.
HUSAM S
A Cottage Collection
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Florence, KY 41042
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Dropped off the key
SANDRA SI ask for a truck and give a smaller one
MANUEL SMy reservation was for 5:45pm- 9:45pm. I arrived at the location at 5:36 pm to find the place closed and the rental locked inside the gate to the parking lot. Finally made contact with the owner at 6pm and was told that "they were slow so I said they could leave." I had to wait 45 minutes for the owner to come get the keys and open the gate, cutting into the time that I had help with moving. When he arrived, it seemed as if he couldn't care less. Also made it seem like it was my fault because I had used the website to order it, saying "they weren't supposed to rent it that way." He did extend my rental time, but that does not make up for the fact that by the time I finally got where I needed to go, I had help for 15 minutes instead of the hour and a half I had planned for. Also, when I got the rental, there was about 1/16 of a tank leaving me with 30 miles until empty.
Andrew SFast and easy drop off.
SANDRA S