I have done the self check-in using the mobile app every time I have returned equipment to this location, so do not have experience with personnel to report. Space for returns at this location is somewhat limited at times, but the location is much handier than alternatives, which would require at least a 30 minute drive.
Dallas M
Midway Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Floyd, VA 24091
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great help and also has great hot dogs after a long journey. Cannot ask for better service.
Donald MI was supposed to pick up my truck at a different location near where I was staying, but instead I was directed to a location that was over 45 minutes out of the way. In addition, I reserved a 15-foot truck, yet the only truck available at the alternate location was a 26-foot truck. I had a confirmed reservation, but your company was unable to honor or hold it as agreed. This caused a great deal of inconvenience and frustration, and I am very disappointed with the experience. Please learn how to properly hold reservations, or do away with the reservation system altogether. Anyone can make a reservation — the difficult part seems to be actually honoring it. I would appreciate a response regarding this issue and any steps you plan to take to prevent this from happening to other customers. Sincerely,
Steven CSuper friendly and helpful. Couldn't be better. Well done. Thanks!
Dennis KFriendly manager and staff. Quick and easy pickup
Jacob R