For obvious reasons it was completely ridiculous that my reservation was changed twice, so instead of driving 1km away to pick up my truck, I was told to drive an hour away to the UNITED STATES and somehow get my car back ??? And I e hour before I was set to leave, and AFTER having had to make arrangements for .y friend and her 2 CHILDREN to help me out, I was told my reservation was CANCELLED and that I now had to drive 1.5 HOURS AWAY TO AN EVEN FURTHER REMOTE LOCATION!!!! not only that but AFTER everything was done I was then told that OH I was supposed to get a 26 foot truck to compensate me for my trouble but I did not get any compensation. This is garbage service and I think that uhaul should be shut down for lying to its customers. Sketchy, dishonest and fucking stressful for a single mom trying to get away from her ex. Of this had happened a year ago I probably would have thought suicide was a better/easier option than getting the runaround from you bunch of fucking clowns. I wish terrible things on all of the people managing this company and the idiots who told me that I had a "reservation " and who didn't give a shit about the trouble this has caused for me. All i had a reservation for was DISAPPOINTMENT.
Christine R
Twins Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Kent, ME 04743
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Customer Reviews
- 4.5 Average Customer Rating
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The transaction was easy and professional. The van itself preformed above expectations. Thanx for making my move much easier
Peter MGreat frienndly serivce. Thank you
GARY SI'm satisfied with the service.I don't see any need for improvement.They did everything that needed to be done well.
EARL LGrate staff grate service
KEVIN E