I didn't get the truck I rented. I rented a 10 footer but it wasn't there so I had to pay 10 bux more for a 28 footer that was availableJAVIER D.
Stop & Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Fort Myers, FL 33901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The online pick up and drop off is a joke. I had to go to the counter because the website couldn't â€œverifyâ€ who I was. At drop off there was no key box so I had to go back the next day while they were open and return the key. I called for assistance and was told this location is not an online drop off site even though your website says it is.Steven L.
I was not notified that the equipment I reserved was not available and given a choice between less and nothing. Very disappointed given my long history with U-Haul.David M.
The vehicles air conditioning did not work and it was close to record breaking heat! I had no choice but to use the truck my house was destroyed in the hurricanethomas S.
This was a terrible experience. I would like a customer service representative to reach out to me as soon as possibleJustin I.