I had to drive 30 miles north of where I thought I was renting from and then the truck was not available when I arrived. The nearest available truck was in Kendallville, which was 35 miles further north! The gentleman at Schaeffers was kind enough to offer to drive to Kendallville to pick the truck up for us, even though it was not his fault. He was so helpful. Needless to say, we started much later than we anticipated. When I dropped it off earlier than required the next day, I was charged for the extra mileage! I wouldn't have had extra mileage if i didn't have to pick it up so far from my home. Overall, a very frustrating experience on an already stressful day.
LISA K
Schaefers Indiana Turf
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Wayne, IN 46818
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. service was excellent
JEFFREY KSchaefer's is a great place to rent a U Haul. So easy and the person helping me was very friendly and professional. Made the rental very simple.
JAMES KSweep the back of the truck from debris prior to new rental and maintenance the 15 ft box truck transmission soon as it shifts incredibly hard.
Fauline AWas inconvenient because the first location did not have my item in stock even though we made a reservation. Had to rush over to Schaefers to get my trailer. They did a good job and very fast.
Truman M