Nobody seems to know what customer service is. Attendant was dumbfounded on what to do for a return other than tell me to call u-haul and ask them on what the procedure is.
Trailer Rental & Towing in Francis Creek, WI at Marathon Plaza
Moving to or from Francis Creek, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Francis Creek, WI 54214 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Francis Creek, WI
Cargo trailers in Francis Creek, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Marathon Plaza!
Utility trailers are perfect for towing large or oversize cargo in Francis Creek, WI 54214. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Marathon Plaza provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Francis Creek, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Francis Creek, WI online today!
Trailer and Towing Supplies
Only employee was not trained on uhaul. Unable to complete process or answer questions had to call"manager"... Check in took 45 minutes. Returned truck 30 minutes late today rental time 23 hours, 45 minutes still got charged for 2 days.
When I showed up to pick up my 26' truck it was not there. The lady there spent nearly an hour trying to figure out where it was. She called the U-Haul helpline and we both talked to the representative. She said there was another 26' truck available 24 miles away. I asked if I would have to pay for the extra miles and she said that I would. According to their computer, my reserved truck was supposed to be about 100' away so I didn't trust that there was another one a half hour away.(Also, getting this imaginary truck would have set me another two hours behind, at least) Fortunately, I guess, there was a 15' truck at my location available. So I ended up renting it instead. We had to make an extra trip with the truck so it ended up costing us about $50 extra overall. I would recommend finding a friend with a truck and trailer and paying them $300 instead. I hope I never need to use a U-Haul service again.
More reliable pick-up, I did not show up on the list at the location. I had to talk with uhaul to call the location to get my key.
Cashier had problems accessing website and I was not able to access and view invoices or receipts Also unable to access website at drop ofg
Very very satisfied with dist manager Dam s response to my concerns
My overall experience was very good and friendly. Thank you.
I went to the location on my paperwork. I was told that I would have to pay an extra fee for dropping off at the wrong site, even though I was at the site printed on my paperwork. It ended up that the fee for dropping at the wrong place was â€œwaivedâ€.
Their was confusion on the location of the pick up. I received several emails and phone calls from two sites verifying pick up, Francis Creek and party pizzas in Manitowoc. The process of pick up was extremely slow, couldn't find our order in the system. The lady at the desk didn't seem to know the computer system or the system is not user friendly for the employees!
Train your people better. All I wanted was a dolly, no one knew how to rent just a dolly. I did the process on line, at the location, and that didn't work. They had to put a call in to their local rep to finally get me my dolly. The people that I dealt with were fine, but didn't know how to help me. A simple process turned in to a 45 minute ordeal
They took care of us right away even though we were a bit late and the store was about to close for the day.
Quote that uhaul gave me when I ordered online was around $120. When I went to pick up the uhaul on Wednesday the associate at the gas station told me it was $170. Called uhaul and straightened it out, they said the associate must've entered something wrong. Got the keys to the uhaul and there was a car trailer attached to it. Associate said we'd have to figure out how to remove it and just push it to the side. Returned the uhaul a couple of hours early on Friday. Associate said we were good to go and he didn't need anything from us. Received a call from uhaul directly 3 days later (on Monday) asking where the uhaul was and when I was going to return it. Turns out associate never checked it back in upon return on Friday. Overall the uhaul worked great. The service at the gas station was just poor and unorganized.
Staff had a lack of knowledge of procedure for renting a u-haul. Took upwards of 20-30 minutes
The district manager of this location needs to be for issues. The young lady working at the gas station was fantastic!!
I have rented from uhaul many of times. The worst experience ever. Owner was unprofessional and swearing at me. Miss charged me and made me return truck early because he over booked the truck. Very unlikely to rent again with uhaul.