They charged me extra money. Forgot my dolly. Equipment was dirty. Service was terrible. Still waiting on my money back that they weren't supposed to charge and waiting to hear back from mananagment. It's been 5 days since I returned it very unhappy
Leah N
Pembroke Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pembroke, ON K8A5P3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I dropped it after hours, si, I didn’t talk with employees.
ERICK CThe reservation process was simple and the counter staff at pick up and drop off was friendly. The truck however was missing the clip for the middle seat buckle and had red splatter in the back that ultimately looked like blood. Besides the truck was fine.
Marie-Odile QI originally rented a 15 ft cube truck I got in it and the breaks screamed as I hit the peddle , the break fluid pump was dripping and making lots of noise , the man told me it’s normal and it does that ; I refused to drive the vehicle he then gave me a 20ft truck in replacement. Don’t tell your customers a truck is okay to drive when CLEARLY it’s not .
Mikayla TI received very friendly and supportive service throughout my rental experience. Simple online booking with follow up emails, this has been one of the best moving experiences of my life! Thank you for your help. Location needs more moving equipment, such as furniture Dollie’s and blankets. I’m sure they have a habit of not being returned, that is my only critic. Thanks again!
Amanfa M