Trailer Rental & Towing in Frederick, MD at U-Haul Moving & Storage of Frederick

7561 reviews

400-410 Prospect Blvd   Frederick, MD 21701
(Right off of Jefferson Street next to Best Western)

(301) 624-5540

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(301) 624-5540

400-410 Prospect Blvd
Frederick, MD 21701
(Right off of Jefferson Street next to Best Western)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Frederick, MD 21701

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

7561 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Everything here was great the staff was very friendly and helpful!! Easy pickup and drop off!!!

LASHON V. 
Rating:
4.0

The check-out process by mobile phone is not convenient at all. I have a faster time checking out a car at the airport. Uploading my license, providing alternate numbers..i could have done a lot of that prework prior to picking up the truck. I ended up going inside which was a lot faster. Steamline the process or don't offer it.

Kamaria J. 
Rating:
5.0

Nothing very well stocked

MARK L. 
Rating:
4.0

Upon refilling the truck averaged 5 miles per gallon despite driving slow and with extremely light load in the back. If I took a uhaul across country I would be flushing money away to pay for the gas.

Jessie H. 
Rating:
5.0

Friendly staff

BRAYAN A. 
Rating:
5.0

keep Ms. Tameaka Banks employed, she was a breath of fresh air, and a boon to your organization !!!!!!

STEVEN T. 
Rating:
4.0

This vehicle had over 190 k mileage and drive like it was about to die at any moment. I would recommend having it looked at.

Bryan T. 
Rating:
5.0

Cheryl the manager is always very helpful with our business needs. She goes beyond the call of duty to help us with our truck rentals. Always greets everyone with a smile. She is certainly an asset to this U-Haul facility.

HOWARD P. 
Rating:
5.0

From start to finish the process was very well explained and simple. I was so comfortable driving the van even on the interstate! The van was comfortable and easy to drive. Great experience and I will use UHaul again! Thank you! Sincerely, Beth Slagle

MILDRED S. 
Rating:
5.0

I have dealt with Uhaul in the past at a different location and never received customer service like I did at this location. We happened upon some icey conditions and the trailer we rented jackknifed and there was some damage. I had taken out insurance on the trailer. When I returned the trailer and explained what happened, the 2 men helping me both said that they were glad my son and I were ok and didn't care about the damage to the trailer that was fixable. I never got that kind of treatment from the Uhaul company that is closer to me. These people could have even charged me 2 additional days and only charged me one additional day of rental. I'm very satisfied with this place and their customer service! They get an A++! If ever I need Uhaul again I will go the extra distance to this location for services. Thank you!

BETH V. 
Rating:
3.0

The truck was not maintained well. Parts of the door panels were missing, and the windshield and driver side window were not sealed well and whistled a lot.

MICHAEL J. 
Rating:
5.0

Checking in prior to picking up is a waste of time if you have to stand in long lines waiting once you get there. Electronic signatures are legal. Offer contactless check in for trailers. I rent them often and hate the long wait to pick up.

JACQUELYNN D. 
Rating:
5.0

All staff, both at pickup and drop off were very friendly and helpful.

DAVID E. 
Rating:
5.0

great service. helpful and friendly

TERRY G. 
Rating:
1.0

They lied and acted in bad faith. They broke our contract. They need to give me a full refund.

David K. 
Rating:
1.0

I had a 7AM reservation. I was there at 7:05am and it took till 8am to pick up a trailer. It took 10 minutes in the office and 45 minutes to watch a truck get a trailer hooked up that was blocking mine. I then tried to reach U haul at the local and 800 number and sat on hold over an hour over 5 calls. I wanted to add a day, but since i couldn't get any one to answer i drove an hour to return by the time indicated. When i asked about the phone the sales person looked at the phone 2 feet away from him and said they had been busy. So I lost a few hours today returning it and having to go back an hour to the job. I am going to Rentals Unlimited now and renting a box truck for the additional day which is not ideal because of the bed height. I have used U Haul a few times a year for several years since i started my business 5 years ago when weather effects deliveries. I wont be doing that again!!!

ERIC S. 
Rating:
3.0

Employees very rude when I picked up. Wasn't full of gas. Wipers needs to be replaced hit storm and wipers we're very bad.

PENNY M. 
Rating:
3.0

I was on hold for an hour trying to see if I could pick up my van earlier. The call ended up cutting off. When I got the the uHaul, there was nobody in line and no one on the phone. I don't know why I was waiting for so long on the phone.

LAURA B. 
Rating:
5.0

Customer service was top notch

DENNA H. 
Rating:
5.0

At first i had A rough experience but it was made right thank you CHERYL... and on site associates it was definitely A rough experience but you guys made it soooo much better.

Marissa C. 
Rating:
5.0

Vehicles with better fuel economy

Preston P. 
Rating:
5.0

the people is very nice

EDGAR T. 
Rating:
5.0

Cherly is the best and is always there to help out all of my business needs for sure. She puts her customers first.

HOWARD P. 
Rating:
5.0

When we needed a truck for a unplanned move our needs were fulfilled promptly and cautiously by uhaul. No reservation, we walked in and were on the road within minutes. Truck was like new and ready to go. Thank you uhaul for great service.

Bernie H. 
Rating:
4.0

Nothing

John Z. 
No reviews have been submitted for this location.

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