First of all, I deeply appreciate Valerie's outstanding service and accommodation to my family as we conducted our move, renting the 20-ft truck. Given your question about improvement, I suggest that you remove the zip tied hand truck and moving blanket from inside the truck's bay. These items get in the way of moving, and occupy storage space, now question about it. In making the online reservation, I had already indicated I did not need these items, yet I was surprised to find them affixed to the inside of the truck bay. Seems a bit "in your face" for a quality brand like U-Haul, I hope you agree. Thank you, John
JOHN S
Your Space Storage at Ballenger Creek
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frederick, MD 21703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The woman at the front desk was so personable and amazing!!!! She needs a raise for sure. !!!
ALEJANDRO MI asked for no less than a 12 foot bed. I was told it was 15 feet, the 15 feet was above the cab of the truck, which is not the bed. The wood could not be layed fat which is no good for the wood
DENISE MAfter we picked up trailer, loaded it up and went to get coffee before starting our journey. At the coffee shop we noticed that one of the tires were bulging, likely to have a nasty blow out if we continued our our way. We paid for the roadside assistance. After having to wait 1.5 hours for them to arrive, they did replace the tire and checked the other tire to make sure all was good. In the future, we will only rent from a Uhaul store and not one of the random satellite locations.
Daniel RThe ladies at this location were awesome! Super friendly and helpful. I would definitely recommend this location!
CATINA H