Even though the employee there was kind and efficient, this review has nothing to do with him. It took us over 40 min before we could drive away with the 12 ft trailer. The coupler was frozen. Once we managed to get that on the ball, the harness for the lights had a broken wire. We understand that with colder weather there can be issues but the customer before us had no issues with his trailer. The tongue should be sitting in a post, out of the snow when not in use. Other locations do this. I suggest that the trailers going out should be inspected before customer shows up.
RONALD T
Bio Recovery Canada Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fredericton, NB E3A0E7
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Customer Reviews
- 4.5 Average Customer Rating
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Good service
BRETT DFriendly customer service, second time I rented from u-haul, happy with the service .
TERRON Wcalled less than 24hrs to tell me that my reservation could not be complete as requested.
IAN HThe location opened late- we were waiting for them to come for 10 minutes after opening at 0800. There was no windshield wash fluid in the truck on a snowy day. Pick up attendant informed me to drop off the truck in Miramichi as initially requested- when I dropped truck off, it was in fact at another place some 48 kilometres away!! Not impressed!
SHELLEY A