I got charged a fuel charge despite filling the van up myself, with the exact amount of fuel they charged me for (19L) before dropping it off. i was talking with my friend who coincidentally also rented a similar van the same day and he encountered the exact same thing. After saying I have a receipt of my personal fuel charge, the receptionist told me 'ohh, looks like one of our U-Haul guys took the van out right before you picked it up'. Still waiting for a refund. Absolute joke, save your receipts. I will be going into the office tomorrow to dispute this in person.
Ryan C
Bio Recovery Canada Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fredericton, NB E3A0E7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Frequent/ loyalty rewards.
DAVID AGreat customer service
DAVID AVery friendly staff person. She was efficient. The exterior of the van was dirty but it's winter so mist vehicles are dirty from sand on the roads. The tires on the van were not suited to the weather. They spun on a small patch of ice where I had parked. Maybe because it had Arizona plates and this area gets winter weather and winter roads.
JANET CEverything was great. The truck worked good and the service was teriffic
MARY G