Just keep it clean, i would maybe see if you could quiet the engine little bit.
DANIEL F
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeburg, IL 62243
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Customer Reviews
- 4.5 Average Customer Rating
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The people and service were awesome but the van had mud all over the inside on the drivers side and some on the cargo area. I pride myself on always returning things that I borrow in better condition than what I received them in and I spent two hours cleaning on this van …. one because it was dirty and two because I believe it should be returned better than when I received it, however, I believe the cleaning on these vehicles should be looked at more than they are. Personally, after having dealt with a seriously stressful Situation while moving after a nasty divorce I really didn’t have time to spend on cleaning a van that I only use for 170 miles, but I did it anyway because that’s the thing to do. Nevertheless, I thank U-Haul for having this vehicle available for me to use when I needed it very badly so thank you and I hope you have a great day.
DERRICK TDon’t charge so much, clean your vehicles and location, and be more knowledgeable about cost and let your customer know so they can change the agreement they are choosing before they get screwed like I did:
Nichole DHave representative perform a walk around of the equipment with the customer. Or at a minimum walk them to the equipment, which is not directly next to the store.
DORWARD MHad a hard time in letting the traffic center know where I actually lived. The computer at the pickup point was not working and when the agent called uhaul, they could not help him. Trailer was dirty but that was no problem. trailer returned clean.
Eugene W