Truck was dirty inside. We had to sweep all the dirt and Mudd out. Filled the tank exactly how we got it yet I had to pay 19.95
David S.
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeburg, IL 62243
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The customer service was excellent, very helpful and knowledgeable
Amanda J.The chains attaching the trailer to the tow vehicle dragged and a link "disintegrated" during the move due to dragging -- actually coming apart and disconnecting one of the chains. Luckily a nice person along the route at a gas station had a wire in his truck and tied them up for us. We asked the Uhaul rep upon leaving the rental location if it was a problem and were waived away as an annoyance and advised dragging chains were not an issue. We then resorted to tieing them up with zip ties on our own which didn't hold. Thankfully the person on the route helped. Uhaul locations should ensure safety is maintained at the outset of the rental, especially when the customer requests assistance. The drop off location was great.
Karen W.Wish they had a sign in front of the store to say where returned trucks should park
Shane L.I had a truck reserved at another location to be picked up before hours. I was not able to get a code to get the keys and needed a truck ASAP. The Freeburg location opened an hour earlier that my original location. I called as soon as they opened to make sure they had a truck. The employee was waiting for me when I got there and I was on my way in record time. They saved the day!
Marianne M.