I got a notification from U-haul the day before I was to pick up the trailer. That notification sent me to this location which added 37 minutes each way for a total of 1 hr 14 minutes extra driving after driving 6.5 hours to Columbia to pick up the trailer. The trailer had wet grass clippings all over it that had to be cleaned off before loading or risk getting them on the items being loaded.. The equipment I rented with the trailer had to be picked up at a different location which wasted more time. I was told to ask for some compensation for the wasted time and was given $50 credit. What an insult. My time was worth a lot more than $50. Was told well it is our busy season. I reserved the trailer more than a month before it was needed. U-Haul gets a zero rating from me for the lack of customer care and the oh well its corporate attitude. Don't waste your time with them and don't count on them for your move as their word is no good. They do NOT care.
EARL B
J Scott Ref & AC LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fulton, MO 65251
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great experience, this place is far above the rest!
Jeremiah NCab of truck was dirty n had a knife between the middle and passenger seat and has a horrible smell in it. But the gentleman was very nice and accommodating! But I would definitely recommend. Easy check in and drop off process. Thank you so much for your help
KAYLIE NI went to the Uhaul rental by Mojos first and about got attacked by a Pit Bull inside the Building. The female grabbed the Pit Bull and slammed the door in my face. The owner was inside Mojo BBQ and I went inside addressed what just happened and the owner was not concerned. I departed and drove across town to J Scott and he made me feel comfortable and saved the day. He had the truck I needed ready to go!! Beware of the Mojos location!
JOLENE GI was compensated for my hometown, Columbia, MO, not having any 10ft trucks on hand. I was giving an extra day and 30 miles for free if I were to pick up a truck in Fulton, MO, 30 miles from Columbia. Upon arrival I was met with a warm welcome and helped through the process of checking the truck out. I do not remember their names, but I want to thank them immensely!
MAYA M