Easy return process
Ricky W
Exclusive Rental LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gadsden, AL 35901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The manager at the site was extremely helpful and knowledgeable. She did a great job!
Patrick HThere was no-one on site even tho they were open. Just a note on the door saying to call a number because the lobby is closed. The man I originally spoke with who works for Uhaul and who booked the reservation for us was super helpful. I told him we would pay with cash when we got to the location to pick the dolly up. Got there and noone was there. Woman who answered the phone said they dont take cash and no Uhaul places do. Then when I got a caahapp card to pay she said we dont accept those either. She was not forthcoming with the info prior to me asking well what kind of cards do yall actually take. I was informed that they take all major cards. We drove 4 hours to get to that dolly to haul a vehicle back another 4 hours. It was just alot of hassle. The lady on the phone could have been forthcoming with info so it didnt take so long to get it taken care of. If a customer says they are going tonoay a certain way and NO Uhaul places accept that form of payment, the customer should be told that immediately.
Molly RIt said 24 hour access but the font doors were locked and said you had to call them but no one would even answer the phone so I even tried texting cause they gave a number to do that never got a response from them either. Was a very terrible experience and not able to tell them in person the issues I had with the uhaul and how dangerous it is and that it needed to be fixed before giving it to someone else and also answer ur phone if ur 24 hour accessable someone should at least answer the phone when customs have problems or issues they want to address to you in-person
ALEXANDRA SAll was okay
RACHAEL D