The check engine light was on. The truck was dirty. The seat was ripped. There was a low tire pressure light on. When I called it took forever to get someone and they didn't help. It was a horrible experience.
Cynthia R
The Great Classic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30501
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Customer Reviews
- 2.5 Average Customer Rating
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The parking lot is tiny and hard to park in. And the open hours are slim to none
JORDAN CThe man running this location is doing the best he can I suppose. He wasn’t pleasant had a “cant fix stupid” sign right on the desk in front of where the customer sits and a rat trap that says to ring bell to submit a complaint. The office which was not a small space smelled like an ashtray. It was nauseating. He had a cat perched in the space. There was no hand truck (dolly) so I had to go rent one from Home depot. I have been too busy to see if I was charged for a hand truck from uhaul. The man there said very angrily the he keeps telling uhaul he doesn’t have hand trucks. Again, I guess he is doing the best he can. I did not enjoy feeling like I just need to shutup and let this man give me the keys because I need the truck and don’t have time to go elsewhere. He gets a zero for customer service. I will not rent from there again.
ABBIE WI ordered an appliance dolly but there were no stores in my area with one available
JUSTIN PCustomer service is awesome god bless
FRANCISCO Z