Look like I over charge for mileage and Insurance u guys are a hip off never again
Pamela M
VP Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30501
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Customer Reviews
- 3.0 Average Customer Rating
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this is not the location I originally chose and the normal location I use is much more friendly and helpful. It was changed on me the day prior to my rental by Uhaul.
valerie sAwful experience. I read reviews and knew not to use this dealer, but my reservation was changed to this property hours after renting from a different property. We just went with it since we needed the largest truck available. MISTAKE. Every bad review you read is true. Took over 30 min before I could even leave with the truck because there was an issue with the check-out process which ate into the rental time. Upon the return I was asked if I wanted to do it online or let the guy check the vehicle back in. I said you can do it here because I needed to go before losing daylight. No one scanned the truck in until 9:00 am the next morning so I was charged double. I went by and was told by a different person that they were there at the time I was claiming I came by for drop off (they WERE NOT) and he was basically saying I was lying. Then he told me to go "online" and dispute it, which I have. Horrible experience, horrible customer service. Avoid this location.
Joshua PNot to over charge customers like they did me I will never use u haul again
Mary TTruck was almost on Empty they need to check the gas hand after people return the truck
Michelle B