Unfortunately, the truck was not on the curb as indicated in the mobile app. In the rain, I looked at every each truck to find the right one. Would have been very convenient to have had the truck pulled out for reservations, especially when a credit card has been provided. The staff; however, are really amazing. Lastly, the mobile app process isn't really convenient. It's a lot of steps while sitting in a car; didn't realize Uhaul was going to call my emergency contact. Therefore, they didn't answer a strange morning call from Uhaul, which reset my check-in. There were no options to have Uhaul retry the number, only provide a different. So, it was a process of calling my contact and letting them know Uhaul was calling so they would pick up. My contact called Uhaul to help me out and finally Uhaul customer service called me to advise my contact didn't pick up. What an odd process, especially when I'm renting a Uhaul storage unit, so with all the photos, I've been fully verified. All in all, it's more convenient, logical and pleasant just to go inside for future rentals.
LYNN B
Integrity Storage @ Turner Farms
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Garner, NC 27529
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Thanks to the entire staff!
James HI didn’t speak to the personnel.
LISA LThey were great.
TIMOTHY BThe van i picked up was not the same style of Van showed in the app
CK H