My pickup location was changed to a place 25 minutes away, and then this location did not provide full service. I have hired trailers several times from U-Haul and every time the U-Haul agent came out to hook up the trailer to my vehicle. This location simply gave me the paperwork and said that was not a service that they provide. Also, I had pre-booked 12 moving blankets and they had none available. Trailer also had dirt and small debris in the trailer that I needed to sweep out before using.
TRISTAN R
Service General Corporation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, DE 19947
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No one was there. It was hard to find. There tried to charge a fee for drop off when I was told there would be no fee
Patricia SHad a scheduled pickup for 9am arrived at location at 850 to find that the location had not put key in lock box. U-Haul representative was amazing even though I still had to wait until 930 when location opened to get my truck.
ROBIN FAgain, we were sent to a drop off location that was 30 minutes away from our home. There is a huge Uhaul facility 5 minutes from our home, not sure why we were routed so far away.
Stephanie GThe pickup location was excellent. The employee was polite, helpful and friendly. Thank you.
WILLIAM E