Pick up was easy and the owner let me park my car on their location until I completed my move and returned the van.
Danny P
J&L Int'l Trading LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Germantown, MD 20876
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Customer Reviews
- 4.0 Average Customer Rating
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This is a no-frills U-Haul rental station that doubles as a wireless phone store, apparently. Everything went smoothly and the operator is a cool dude. I was a little miffed by the gas situation though. I was told there was "half a tank" in the truck and to return it with the same amount of gas. As I drove away, there was clearly less than a half tank - somewhere between a quarter tank and half tank. So, when returning, I put $10.00 of gas in, which brought it a hair below a half tank but certainly more than what was in there when I began. When I returned the truck, I was told the gas level was short and they would either assess a staggering $14.50 fee, or I could go add a few more gallons of gas. I chose the latter, spending another $8.00 in gas to get it to a half of tank. So let's do the math here - I drove a documented 33 miles in the truck, and a gallon of gas costs roughly $3.25 a gallon. I spent $18 on gas, which is 5 gallons of gas. Are they telling me I used 5 gallons of gas on a truck that only went 33 miles? The truck gets 6 MILES TO THE GALLON? I doubt it. All in and all though, good experience, good hours, would use again.
ROBERT SClean the vehicle. No parking, online check in process is terrible (U-Haul problem) Not truly on online check in process if I have to interact with someone to get the keys.
Jeffrey WTo small for Vechile
SUJEETH MMy only concern was l picked the van with half tank oil and filled the tank when l returned the van with no credit for the full tank. I wish l had credit because l bought gas for $40.
RICHARD A