Everything went as expected. No issues! Thanks.
James C
Gibbons Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gibbons, AB T0A1N0
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Customer Reviews
- 3.0 Average Customer Rating
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the location changed for my drop off without ever notifying me at any point. so I had to drive 25km further to drop off the truck. wont be using Uhaul service again as this was truly a horrible experience from beginning to end.
Daniel GFast easy to rent and clean would rent from this location again
Mandy CAwful service
Wendy OIt took me 1 hour and 15 minutes to receive my equipment even though I called twice the day before to make sure it would be ready. The person helping me did not speak English well and did not understand how to provide me my rental. They also did not have a tow dolly, even though they said they did in the rental, and I called to check ahead. After half of an hour of him trying to talk to other people in another language to figure out what to do, I called the Uhaul Edmonton area number which was super helpful. They eventually helped him, although I had to help him fill out the information on the computer. The employee was kind and helpful, but he just didn't know what he was doing and had not prepared things the day before. I feel like someone else set up the Uhaul account, and he was just working the desk and was not trained in how to fill out these orders. The truck was also not ready and covered in snow which I had to remove. Overall we were there over an hour and 15 minutes even though I had filled out the check-in online and called beforehand twice.
Peter B