Code to pickup the key did not match the app, so lock would not open. Spent 5 minutes messing around with that before going to the counter. After getting the correct code, the furniture pads weren’t there, so I had to go to the counter a second time. The furniture pads ended up being in the wrong truck. Check-in took 45-60 minutes because of these errors. The girl at the counter was able to help me resolve these issues, but it wasted a lot of time. Overall, attention to detail was lacking.
Brent H
Toms Family Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilbert, AZ 85295
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service is awesome. The lady that helping me is very helpful and make everything easy. I will definitely come again and also tell everyone about it. Thank you again
BANK FKim was outstanding at this location!!
GABRIEL REverything was great The lady at the rental place Was amazing And so friendly. One of the easiest rentals I’ve ever done through U-Haul.
HEATHER CYour team rocks! especially the women that helped us out!
THEODORE M