The two “neighborhood “ U-Haul locations I used were pretty awful. The pick up location was a mini mart. The only person there was a young woman who was not very familiar with renting the car trailer we were there to pick up. Check out took much longer than necessary not just because she was having difficulty with U-Haul’s website but also because she had to wait on the line of customers in the store. She also was unfamiliar with the hitches and light hookups but fortunately one of the store customers was able to assist us. The drop off location looked like an abandoned junkyard and there wasn’t anyone there to document that the trailer was dropped off. I called a gas station in the next town to see if they were a U-Haul location and they were but they told me if I dropped the trailer there I would be charged a wrong drop off location fee. They told me they know that the guy at that location does his check in at night and to just leave it there. Overall, it was a very difficult and frustrating experience that made my cross country trip more unpleasant than necessary.
Patti R
Gilcrest Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilcrest, CO 80623
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Kind and helpful.
Vicki KImprove the training. Drop off took a very long time.
MICHAEL HNothing that I saw
MICHAEL HThanks for being open Sunday.
WILLIAM B