The internet app is very scattered and frustrating . when looking for my account i receive advertisements,. iIm trying to open my order no which is on the screen and it asking me for my long in information. Way too much time spent on this internet app. very frustrating. Both pickup and return internet questionnaires took way too long. the service was great. I made the mistake of calling to reserve instead of using the internet first.
dennis w
Gilcrest Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilcrest, CO 80623
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The store attendants were not knowledgeable at all about the process. I took 20 minutes for them to give me the keys because they insisted on calling someone who was remote to verify that I was legitimately renting the van even though I had the confirmation screen pulled up that said show this screen and the keys will be given to you. I rented the truck for 11 and left the store at 11:30. I was in a hurry and this was very frustrating. The only positive was that they were open on Sunday when others were not.
STACY PYou changed the pickup location from around the corner to a hours drive. Why change the original reservation. That is not the definition of RESERVATION.
James CShit customer service
Jesus RThe drop off process went way smoother attendant met us in the parking lot and helped us park as well as a quick and easy check out!
Travis V