The overall experience felt rushed. As the online setup started me at a 4-Hour rental I changed it to six was still not really enough time for what I had to do. Really think it is based on greed from the corporates but when I pay $19.95 for a full day's rental I expect to have the truck for a full day. I don't think that there should be a four to six to eight to whatever time limit because it does not change the rental cost but it makes me feel like I have to rush to get your equipment back to you or you're going to penalize me for returning it late.. I don't feel that this should be. When I rent a truck for 1995 a day I should have a day to rent the truck. Not starting at 4 hours. A day's rental is a day 24hours for 19.95. I believe the corporate U-Haul has gone to greed. Nothing more . So I caution any future renters double check your time frame folks make sure you got that truck for a full day when you're paying for a full day.
SCOTT F
Shoopmans
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glasgow, KY 42141
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Friendly and fast service. Good people and very helpful.
JOHN DVery reliable folks.
KYLE JEvery thing was great. , picked up and dropped off after hrs using the app all was easy .
Richard HAmazing keep up the good work!!❤️❤️
John A