First of all I did not know where to go to rent the vehicle. The location was not clear from where the equipment was located. The truck was not kept clean, nor was it ready to go. When I go online or call someone to reserve equipment it should not then be negated or changed. Twice my request was changed and negated by U-Haul. Then they had the nerve to charge me an increased price for the equipment that I needed. Wait, that is not what I ordered, and you changed it, not me, so how can you then be forcing the increased price on me? U-Haul is not a customer friendly company, and believe me, if I could switch I would, but U-Haul has the market cornered here.
SCOTT C
Thompson & Sons Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glasgow, MT 59230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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First I was told car would not fit, so I called and had a competent person check and well it fit just fine and no damage ect so her being a condescending fillie was not necessary then I did not need a adapter to hook equipment up when told the same incompetent fillie says well she did not bring hers well of course not as I did not need one. Very condescending. I would upload a picture to show how uneducated they are but unfortunately does not give that option.
LORENE JThank you!!!
CHRISTOPHER BVery friendly staff..
penny pWORST PLACE EVER. RUDE, RUDE, RUDE, AND UNTRUTHFUL.
melanie w