Customer did not leave a comment.Lee B.
Customer Reviews for Thompson & Sons Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.EDWARD A.
Customer did not leave a comment.Lona E.
Customer did not leave a comment.BILLIE JO H.
Customer did not leave a comment.JOHN P.
Customer did not leave a comment.DAN O.
Improve the website so that we don't have to be mislead by the your call center people who don't even know your polices for rentals. This is for your call center, not Thompsons (they were great).Dustin K.
Customer did not leave a comment.Eric L.
Customer did not leave a comment.LUIS C.
Customer did not leave a comment.WILLIAM MINGLE 3 K.
The only problem I had was the lights weren't checked before we drove away. I didn't think anything of it until I was a day into my journey and I found out I had no lights on the trailer. The light plug was hooked up and we had lights on our vehicle just none on the trailer.RACHEL M.
Provide more financial incentive to those businesses that process one way dropoffs instead of padding the bottom lineCharles E.
Let customer know hours that your uhaul employee is available. I had to wait when picking up and dropping off for the employee to get back from lunch. Seemed disorganized with how to use the uhaul computer system. They did hook up the trailer and unhook upon return. That was nice.MONICA DON R.
Customer did not leave a comment.Phillip D.