The man who checked us out was less than friendly and very unhelpful. He seemed perturbed that we parked in the wrong place. Instructed us on EXACTLY where he wanted us to park, but pointing and gesturing. When I asked him a question about checkout procedures, all he grunted was that he just needed the key. Fortunately, I went on the website and followed the instructions there. Our experience with the check-in and check-out locations was vastly different. It went from GREAT to HORRIBLE. Then, we returned the truck a day early and with more gas in the tank than when we picked it up and were charged for going 10 miles over the distance they said it would take to complete our trip. We were disappointed in that aspect of the experience, but are grateful it was only a $10 extra charge. Had we been given the option to return it early and add extra miles, we would have taken it.
Kelly B
Quarterfield Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glen Burnie, MD 21061
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The process of getting a van was fine for me. The personnel in charge was efficient.
MARGARET Mfrom my experience, nothing
JOHN SI use this location very often, the trucks are ALWAYS top notch and the process is hassle free.
KIMBERLY SMaybe have some type of sign that indicates that there is UHAUL services provided. Everything else was Exellent.
CORY N