Easy to locate the facility to drop off the Uhaul. Clear signage indicated it was a Uhaul facility (though did not say Columbia Valley Assets), and contact info was clearly posted on the office door. I started an online drop off, and the facility agent arrived as I was completing it. We advised of our issues picking up and the sticky residue in the back of the truck (that we took photos and reported on pick up and drop off). The agent accepted the drop off, and was professional and polite to deal with.
Shannon M
Columbia Valley Assets Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Golden, BC V0A1H1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Show customers how to use the ramp properly.
JODY SPaul form the Golden, BC location went above and beyond for me on August 4, 2025 (holiday Monday). We broke down in between Revelstoke and Golden and he was able to pick me up a hitch receiver and ball prior to me arriving because I did not have one with me and would not make it to the store in town before closing hours to purchase. He was very professional and courteous to me and my family and helped load the car on the trailer. He restored my faith in people by this act of kindness and generosity for a complete stranger! Thank you, Paul!!!
David WThe guy at this location was super helpful, accommodating, and efficient. Excellent service.
Sean SBy clarifying that just because you have a "reservation" dosent actually mean you have a reservation..it means you have the potential of a reservation. With with the trucks and the storage units. This "flaw" is extremely stressful and frustrating and ended up costing more then what I had "Reserved" thankfully those I spoke to were understanding of this system failure and made it somewhat better. But now I know for if there is a next time.
JESSICA B