Paul and Ray have unbelievable customer service skills. They were very helpful, informative and patient with all my questions. Paul came up with creative solutions for our needs. Ray had the equipment ready for us when we arrived and was efficient with the checkout. All of my last minute questions were answered patiently. While good customer support and service exists it is hard to find in abundance but I certainly found it here. Good job Paul and Ray! I would highly recommend Columbia Valley Assets in Golden for anyone that might need rental trucks or trailers in the Columbia Valley or Trans-Canada corridor between Calgary and the Shuswap.
NEAL A
Columbia Valley Assets Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Golden, BC V0A1H1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy to locate the facility to drop off the Uhaul. Clear signage indicated it was a Uhaul facility (though did not say Columbia Valley Assets), and contact info was clearly posted on the office door. I started an online drop off, and the facility agent arrived as I was completing it. We advised of our issues picking up and the sticky residue in the back of the truck (that we took photos and reported on pick up and drop off). The agent accepted the drop off, and was professional and polite to deal with.
Shannon MShow customers how to use the ramp properly.
JODY SPaul form the Golden, BC location went above and beyond for me on August 4, 2025 (holiday Monday). We broke down in between Revelstoke and Golden and he was able to pick me up a hitch receiver and ball prior to me arriving because I did not have one with me and would not make it to the store in town before closing hours to purchase. He was very professional and courteous to me and my family and helped load the car on the trailer. He restored my faith in people by this act of kindness and generosity for a complete stranger! Thank you, Paul!!!
David WThe guy at this location was super helpful, accommodating, and efficient. Excellent service.
Sean S