They were not open when we returned it so we were not able to go in to see if it was clean and inviting. I called the number to let them know we were returning it early and they said it was an after hours line, but they were nice and helpful. We returned the truck 2 days before it was due, but somehow still got a $20 fee for after hours charge? I still don't understand this. This was very upsetting but I didn't know who to contact to complain.
Addison D
JG Tire And Auto Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goodland, KS 67735
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The office was closed. The truck was not what I ordered. It was approx 17.5 ft long, I ordered a 20 ft truck. Thus was my second trip, the previous trip, there were no keys for the truck. I had to make a 1250 mile round trip to pick up my items.
Jerry WSecond time dropping off here and everything went smooth. He is always awesome when we have any questions about U-Haul and rentals. Sorry I forgot his name at the time of doing this review
David CYour doing a great job.keep up the good work
LONNIE PDirty, disengaged, could care less about the equipment
Dana D